I have lost that ability when it comes to furniture!! I have ruined other pieces of furniture from not covering them properly while working on another piece; I have given people quotes without asking for measurements and done huge pieces of work for not near enough; and I've plowed ahead with new products and have had to figure out what I'm doing on the fly.
So here's my latest escapade. I refinished a table for my friend Allison. She's opinionated and knows exactly what she wants - which is great because then I get a clear picture of what she wants. Many times people just want me to "do something" with it and that's great, too, because I can do what I want. The inbetween is the hard one - when people kinda have an idea what they want, but can't describe it. Then I'm hoping what I do matches what's in their head! So, back to Allison. She said she wanted a dark grey for the bottom. I told her no problem, I could whip up a custom color. She said she wanted Old White for the top, and the whole thing to have a lightly distressed/rubbed look. Here's what I did:
I sent her a pic (SOOOO glad I did!) to see if she wanted any more distressing. It was already waxed and everything. She texted back: "Is it too late to say I wanted grey for the bottom coat? And Old White for the top coat?" What?! NOT cool. Total miscommunication!! Now I know - I will always ask if they want it two tone or top and bottom coat. I do both all the time! We had a good laugh, and I redid it. So glad it was a small piece!! The bottom was easy to redo, since it already had grey on it, but the top took a bit longer. And because she's awesome she gave me a Charming Charlie gift card for my trouble. And I learned a lesson!
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